Abstract: Have you been on a team where some fear conflict and see it as something to avoid? Perhaps a team member is unresponsive to e-mail requests. Maybe someone refuses to ask a teammate for help. It could be that people simply avoid each other. The danger is that the conflict festers under the surface and then bubbles up in unexpected ways. Conflict under the surface is disruptive. It fractures a team as people choose sides and try to build up their forces. It fosters competition, distrust, poor communication, and low productivity. What can you do to revert the huge cost acquired by conflict avoidance/ignorance that may result in turnover, absenteeism, stress related health problems?
Engaging in conflict doesn't have to be negative or counterproductive. In fact, it can be positive. In this high energy hands-on workshop, Pradeepa Narayanaswamy will take the attendees through various conflict resolution games that helps reveal real conflict along with emotions, personalities, misunderstandings, and reactions in a safe environment. The games will help the team become aware of and practice the characteristics & skills necessary to resolve or transform conflict. The audience will play games that helps build trust, improve emotional intelligence, enhance verbal and nonverbal communication, challenge assumptions, and appreciate diversity.
Use these games to empower your teams to search for collaborative solutions in conflict situations. Use these games to allow teams to experience the result of effectively transforming conflict into collaboration. Use these games to take your team from a group of individuals to a high-performing team.
Learning Outcomes: - Attendees will
- Learn various simple games to experience the conflict process in a fun, supportive environment that enables their team to create effective strategies and practice the skills necessary to resolve conflict.
- Understand how the games can help build morale in their teams by providing context, taking control of the learning and making it fun & energetic.
- Discover how the conflict resolution games can help team members learn to trust each other as they provide opportunities for sharing insights, emotions and experiences while developing solutions.
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