Agile2018

Abstract:
Listening is power. By “tuning in” and applying self management and directed curiosity you can help others thrive and solve their own problems. Doing this not only leads to greater ownership, but also more leaders in your organization instead of “order takers”. In this interactive workshop I’ll teach you practical communication skills so you can become a more available and empowering coworker, friend and leader.

Learning Outcomes:

• -Feel what it's like to stop giving advice and encourage others to solve their own problems - they can do it!
• -Improve your listening skills with deliberate practice - learn "listening levels"
• -Practice techniques to build self awareness for how you show up as a leader
• -Learn questioning techniques to help others feel heard like asking open-ended "what" questions
• -Help others feel acknowledged by paraphrasing and mirroring aka "active listening"
• -Get a taste of what it's like to actually coach another person through a challenge instead of telling them what to do
• -Experience conversations that show you how you can apply these leadership skills immediately to network better with others at this conference right when you leave the room

Attachments:

• agile2018LeadershipListeningHelfand.pdf