Abstract: Have you ever wondered why is it so hard to instill a culture of learning in your organization? Have you experienced how vital empirical evidence is neglected and critical decisions are instead made based on speculation? Have you ever wondered what’s behind such organizational myopia and how you can help your enterprise overcome it?
Together we’ll immerse deep into organizational mechanisms that prevent enterprises from learning. We will see how existing organizational structure, its regular routines and leadership behavior encourage the certainty bias – an unreasonable confidence in speculative outcomes – and how this inhibits organizational learning.
But our journey won’t stop there. In the most critical part of the talk, we’ll discuss the tools you can use as an organizational leader, facilitator or coach, to address the certainty bias and instill a mindset of learning. We will seek answers in the following areas:
• Creating an environment of psychological safety that enables fearless exploration and ideation
• Establishing cross-cutting feedback loops that make validated learning possible
• Embracing uncertainty and variability in core organizational structures and routines
• Instilling the culture of outcome-oriented decisions
The neglect of organizational learning leads to the worst possible form of waste there is – the focus and energy of the entire organization is thrown at the wrong objectives. Let’s improve this together!
Learning Outcomes: - Recognize common anti-patterns that inhibit organizational learning
- Determine key organizational factors that impede learning in your environment
- Apply the 4 tools for enabling the culture of learning
