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Wednesday, August 8 • 10:45 - 12:00
UX in Space: How NASA's JPL is Adopting a User-Centered Design Approach (Krys Blackwood)

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Limited Capacity seats available

NASA's Jet Propulsion Laboratory is an 80 year old institution with a history of unprecedented success in robotic space exploration. From Voyager to Curiosity to Cassini, JPL missions continue to delight the public. However, as technology evolves and advances, and our spacecraft capabilities become more complex, the need to design our ground systems around both the user-operator and the everyday people who get our data becomes more important. In this talk, Krys Blackwood, Senior Lead User Experience Designer in the Human-Centered Design group at JPL will talk about the ways in which JPL is adapting time-tested procedures and rigorous processes to involve iterative, user-centered approaches from mission design all the way through launch and beyond.

Learning Outcomes:
  • Attendees will learn how NASA JPL is adopting user experience design
  • Attendees will learn techniques for cultural change
  • Attendees will learn techniques for infusing agile into a highly regulated, waterfall organization.


avatar for Krys Blackwood

Krys Blackwood

Senior Lead UX Designer, NASA's Jet Propulsion Laboratory
Krys has been designing interfaces for 23 years. Most of her career was spent in the Silicon Valley, designing e-commerce experiences for companies ranging from startups to Fortune 500 corporations. She is both a researcher and a designer and specializes in helping companies adopt... Read More →

Wednesday August 8, 2018 10:45 - 12:00 PDT
Marriott Salon 10 & 11