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Tuesday, August 7 • 10:45 - 12:00
From Contempt to Curiosity, Creating the Conditions for Groups to Collaborate (Andrea Chiou, Caitlin Walker) Popular

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Traditional organizational structures are ill-equipped to deal with volatility and scarce resources. Similarly disadvantaged youth have to deal with volatility and scarce resources in their lives. What if there was a similar process that could teach street youth and organizations in a lean agile way? Caitlin Walker will share how she taught disadvantaged youth a simple method to inquire about their own and one another's resourcefulness until they could collaborate and succeed. She'll show how the skills of exquisite attention and high curiosity can benefit agile teams and culture change.
Clean Language is a very simple set of questions that can give a person and a group that vital sense of autonomy and self-awareness. Done well in a group the network of interactions and shared mental models means fewer silos and assumptions and greater resilience! Alternating between real life examples and playful practice - we'll get you using clean language questions and jazzed about the potential for companies taking on the Clean way of working.

Learning Outcomes:
  • Participants will learn a new way of listening, asking with curiosity.
  • Participants will come away with new information about themselves, as a result of peer-coaching using Clean Questions.
  • They'll have a new appreciation for each other's individual experiences, often expressed unconsciously through metaphor.
  • They'll experience that 'attending to' and 'extending from' another person's words creates new possibilities.
  • They'll learn that harvesting the wisdom already inherent in the room (or system, or person) is best done, when one's own mind is quiet and focussed on others.


avatar for Andrea Chiou

Andrea Chiou

Enterprise Agile Coach, Tenable
I work remotely as an Enterprise Agile Coach at Tenable, Inc. a cyber-exposure and vulnerability detection company located in Columbia, Maryland. I care about 'vulnerability detection' in the teams I coach too. Just like with IT systems, we'll have to develop awareness of each others... Read More →
avatar for Caitlin Walker

Caitlin Walker

Director, Training Attention
I support groups to develop strategies for shifting their attention away from Conflict, Contempt and #Drama. When they're in contempt, they can detect it, acknowledge it, get curious and shift themselves and others. They can move from the addictive #Drama towards action. From a position... Read More →

Tuesday August 7, 2018 10:45 - 12:00 PDT
San Diego A