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Monday, August 6 • 15:45 - 17:00
SESSION FULL: What kind of resources are your humans? Bringing an Agile touch to Human Resources (Biase De Gregorio, Angie Doyle) POPULAR

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Human Resources! The very nature of the word gets any Scrum Master or Agile Coach hot under the collar. Calling humans “resources” is the same as calling them a capital asset – like a vehicle or building. It’s not surprising that the term annoys us. After all, the term was first coined in 1893 by John R. Commons – around the same time that child labour was still legal! Sadly, many organisations still refer to people as "resources" today...
Luckily, Human Resources has started making huge strides since those dark days. They now focus on the things people care about - like hiring, compensation, performance management and training. But they are still playing “catch up” with our new agile ways of working. They are often blamed for not making changes needed to support an Agile culture, but Human Resources can’t change the company culture on their own! They often do not even know where to start…
We have found a great approach to help Human Resources find the humans behind the “resources” - using Agile values and principles as a guide. Join us as we go through techniques to help Human Resources (and other support functions) find answers the following questions:
  • What is our vision (as a support function) for the organisational Agile transformation?
  • What are the challenges and benefits facing us?
  • How will we know what we are doing is making a difference?
  • Who and what is affected?
  • What actions will we demonstrate (based on Agile values and principles) to support people through the change?
You will have the opportunity to learn practical techniques to answer each of these questions, as well as see examples of how we have used these techniques with Human Resources teams and other support services (e.g. Audit, Marketing, Finance, etc.).
It’s time for Agile to move outside software and product delivery – and into support services. It’s time to bring an Agile touch to Human Resources!

Learning Outcomes:
  • Help support functions (like Human Resources, Marketing, Finance, Audit, etc.) understand how to incorporate Agile values and principles into the work they do on a daily basis
  • Align on the vision for the Agile transformation within the support function, as well as identify whether the benefits are worth the effort of the change
  • Identify metrics for success
  • Know who and what is affected by the change


avatar for Angie Doyle

Angie Doyle

Agile Coach and Trainer, IQbusiness
Prior to becoming a consultant, I worked in the business process outsourcing industry where I pursued ways to make businesses more effective, more efficient and more capable of adapting to an ever-changing environment. So when I was introduced to Agile a few years later, it was a... Read More →
avatar for Biase De Gregorio

Biase De Gregorio

Executive Partner, IQbusiness
Passionate about people and delivery through Lean|Agile approaches, with a focus on creating awesome collaborative working environments.As a Partner and head of the agility@IQ offering at IQ Business since 2012, I have built an amazing team of Agile consultants (largest in South Africa... Read More →

Monday August 6, 2018 15:45 - 17:00 PDT
Balboa/Mission Hills