Abstract: The world of Agile is rooted in the value of "people and interactions" and in our conversations we implicitly value the power of "yes." Yes to iterating. Yes to change. Yes to our stakeholders, customers, and leaders. The idea of a culture rooted in "Yes" feels naturally agile. AND sometimes what is most needed is a graceful, agile "no."
Often, an automatic "yes" culture leads to bloated backlogs, missed commitments, and a reduced transparency and trust between our teams and their stakeholders. Join us in this interactive workshop to explore the power of "No." When should it be "No, not now?" When should it be "No, not ever?" Can "No" be more than just a dangerous career-limiting move? How can we open a conversation that could lead to a "No" and coach a stakeholder to receive and interpret a "No?" This is one session you should definitely say "YES" to!
Learning Outcomes: - Proactively identify situations where saying “no” will be a challenge
- Describe the business and human impact of not saying “no” when it is needed
- Identify obstacles that impede effective conversations that might lead to a “no”
- Practice 7 pragmatic steps to effective conversations that could lead to “no”
- Understand and apply “No - not now” versus “No - not ever”
- Collaborate with stakeholders and customers in transparent, courageous conversations to receive and work with “no”
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