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Wednesday, August 8 • 14:00 - 15:15
SESSION FULL: Outcome Metrics Lead To Valuable Practices (Skylar Watson, Tim Ottinger) POPULAR

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Whereas output metrics (such as stories completed per week) measure aspects of a team’s localized productivity, outcome metrics (such as how much these features increase customer productivity) measure the difference the teams’ work makes in the world.
Focus on output metrics can lead to increased waste and unnecessary stress, and distracts the organization from achieving more valuable outcomes.
In this talk, through stories and group exercises, you’ll see how you can better measure and improve your organization’s effectiveness.

Learning Outcomes:
  • People can tell an outcome metric from an output metric (sparrow deck participation)
  • Connecting the things that we do to the difference they make in the world (by drawing metric chains and then shortcutting them)
  • People stop stressing about things that don’t make a difference (evidence in stories)

avatar for Tim Ottinger

Tim Ottinger

Anzeneer, Industrial Logic
Tim is a long-time programmer (since 1979), reviewer, speaker, writer. He has been active in many of the big changes in software over the past 36 years (including Design Patterns, Object-Oriented Design, and Agile software development). In addition to his contributions in "Clean... Read More →
avatar for Skylar Watson

Skylar Watson

Independent Consultant
Skylar Watson is a software consultant and owner of SkyNet software solutions where he implements high value software to satisfy customers needs. Skylar works with companies both domestically and internationally providing assistance on adopting agile software practices.

Wednesday August 8, 2018 14:00 - 15:15 PDT
San Diego C