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Monday, August 6 • 15:45 - 17:00
Facilitation skills for Testers (Toby Sinclair)

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Limited Capacity seats available

Think back to the last meeting you were in. Was it good, bad or ugly? The sad truth is that most meetings fall into the ugly category. No agenda, no clear purpose and no real outcomes.
As Testers, you often play the role of both attendee and host. You are often required to host meetings to review test results, refine backlog items, testing sessions with developers and demos with product owners. Many more testers are also involved in running longer workshops to explore testing topics such as automation often with a sceptical audience!
Facilitation is increasingly important in our increasingly collaborative work environments. Facilitation enables people to do their best thinking which helps increase the chances of a high-quality product. Sadly, most meetings and workshops are lacking this facilitation. In this workshop, you’ll learn how to solve that problem.
Whilst there is a big emphasis on testers becoming more technical, I found that facilitation was a super power I could bring to the team with leveraged some of my existing skills. I found that good facilitation was vital to help create the conditions for building high quality products. If I could facilitate the team to do their best thinking, it often resulted in less misunderstanding, less assumptions and greater clarity. Big wins for a tester!
In this practical workshop, you will learn exactly what facilitation is and how to facilitate meetings and workshops. You’ll leave with a facilitation toolkit that has tools you can apply to almost all facilitated discussions:
• The 6 keys to successful preparation
• Techniques to focus a group and remain on track
• Creative ways of gathering information and insights from groups
• Understand how to build psychological safety and trust within groups
• What to do if you have group dysfunction
Equipped with these new tools you’ll be able to return to your organisations to turn those ugly discussions into brain engaging, highly collaborative discussions that enable high quality outcomes.

Learning Outcomes:
  • - A better understanding of what facilitation is and why it’s can be a great skill for a tester.
  • - Learn several practical facilitation techniques you can immediately use in your next meeting.
  • - Techniques to working with different personalities in a workshop and how to deal with conflict.
  • - How to design workshops that are engaging, safe and collaborative.

avatar for Toby Sinclair

Toby Sinclair

Personal and Team Coach, JP MORGAN CHASE
Toby is a Personal and Team Coach based in London. He is a practitioner with over 10 years experience in the technology industry including testing, development and in recent years Professional Coaching. He works in complex organisations helping them identify improvements.Toby is a... Read More →

Monday August 6, 2018 15:45 - 17:00 PDT
Marina F