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Thursday, August 9 • 15:45 - 17:00
A Leader's Guide to Complexity Theory (Catherine Swetel) Popular

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Some people say story points indicate complexity. A lot of kanban teams use t-shirt sizing to indicate the relative complexity of a work item. But what exactly is complexity? How is it defined and measured?
Complexity theory can give leaders a helpful way to think about, make sense of, and describe problems in context. This is helpful when defining a space for tactical knowledge workers to experiment in pursuit of solutions and improvements.
This session will introduce different tools such as a the Cynefin framework and Wardley Maps for thinking through the complexity and better understanding Complex Adaptive Systems (CAS). These techniques can be helpful in addressing a wide array of problems from tough technical situations to organizational design to business strategy.
Participants will leave with a basic understanding of complexity theory (including some popular frameworks). This session will also provide helpful information for understanding more advanced talks about problem exploration, experimentation, and strategy.

Learning Outcomes:
  • Map, understand, and evolve value chains using Wardley Maps
  • Make sense of problems using cynefin
  • Understand the unique properties of complex systems and why those are relevant for leading organizations
  • Describe the differences between complexity THEORY and some popular complexity FRAMEWORKS


Thursday August 9, 2018 15:45 - 17:00 PDT
Marriott Salon 10 & 11